Amazon Hiring L1 AWS Support Engineer – 2025 | Apply Now

Are you passionate about cloud computing and looking to kickstart your career as an L1 AWS Support Engineer? Amazon, a global leader in technology and innovation, is now hiring for this exciting role. Join a dynamic team that values creativity, collaboration, and cutting-edge solutions. This is your chance to work with one of the most advanced cloud platforms in the world and grow your skills in a fast-paced, supportive environment. Read on to learn more about the responsibilities, qualifications, and how to apply for this opportunity.

Job Overview – L1 AWS Support Engineer at Amazon

Position: L1 AWS Support Engineer
Company: Amazon
Location: Remote/Onsite (Multiple Locations Available)
Employment Type: Full-Time
Salary: Competitive salary with additional perks

Amazon is seeking a motivated and technically skilled L1 AWS Support Engineer to join its cloud support team. In this role, you will provide first-level technical support for AWS-based solutions, troubleshoot issues, and ensure the smooth operation of AWS environments. This is an excellent opportunity to work with industry-leading tools and technologies while contributing to the success of a global organization.

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Key Responsibilities

As an L1 AWS Support Engineer at Amazon, you will:

• Incident Management: Receive, log, and resolve basic AWS-related issues, escalating complex problems to higher-level support teams when necessary.
• Monitoring and Alerting: Monitor AWS environments for performance and availability issues, responding to alerts and taking corrective actions.
• Knowledge Base Management: Contribute to and maintain a knowledge base by documenting troubleshooting steps and solutions.
• Customer Interaction: Communicate effectively with customers to understand their issues and provide clear, concise explanations of technical problems.
• Security: Adhere to AWS security best practices, identify potential threats, and report them promptly.
• Deployment and Configuration: Deploy and configure AWS resources using predefined templates.
• Backup and Recovery: Perform regular backups and restore operations to ensure data integrity.
• Cost Optimization: Identify opportunities to optimize AWS resource usage and reduce costs.

Eligibility Criteria

To qualify for the L1 AWS Support Engineer role at Amazon, candidates must meet the following criteria:

• Educational Qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 1-2 years of experience in cloud support or a similar role (entry-level candidates with strong technical skills are also encouraged to apply).
• Technical Skills:
  • Strong understanding of AWS core services (EC2, S3, VPC, IAM, etc.).
  • Familiarity with command-line interfaces and scripting (e.g., Bash, PowerShell).
  • Basic knowledge of troubleshooting techniques.
• Soft Skills:
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and analytical abilities.
  • Customer-focused approach with a team-oriented mindset.
• Certifications (Preferred): AWS Certified Cloud Practitioner or equivalent.

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Why Join Amazon?

At Amazon, you’ll be part of a global team that values innovation, collaboration, and continuous learning. As an L1 AWS Support Engineer, you’ll have access to:

• Career Growth Opportunities: Work with cutting-edge technologies and gain hands-on experience in cloud computing.
• Work-Life Balance: Enjoy flexible work arrangements and a supportive work environment.
• Inclusive Workplace: Be part of a diverse and inclusive culture that encourages creativity and innovation.
• Competitive Perks: Receive a competitive salary, health benefits, and opportunities for professional development.

How to Apply

Ready to take the next step in your career? Follow these simple steps to apply for the L1 AWS Support Engineer role at Amazon:

1. First, read through all of the job details on this page. 
2. Scroll down and press the Click Here button. 
3. To be redirected to the official website, click on the apply link. 
4. Fill the details with the information provided. 
5. Before submitting the application, cross-check the information you’ve provided.

Apply Today

Don’t miss this opportunity to join Amazon as an L1 AWS Support Engineer. Apply now and take the first step toward a rewarding career in cloud computing. For more job updates and career tips, subscribe to our newsletter and stay informed about the latest openings.