Are you looking to kickstart your career as a Junior Data Analyst? Cognizant, one of the world’s leading professional services companies, is now hiring for this exciting role. This is your chance to join a global leader in digital transformation and work in a dynamic, innovation-driven environment. Read on to learn more about the responsibilities, qualifications, and how to apply for this opportunity.
Job Overview – Trainee – Junior Data Analyst at Cognizant
Position: Trainee – Junior Data Analyst
Company: Cognizant
Location: Kolkata, India (Hybrid Work Model)
Employment Type: Full-Time
Salary: As per company standards
Cognizant is seeking a dedicated Trainee – Junior Data Analyst to join its CDM/PV team. This role is ideal for candidates with 0 to 3 years of experience who possess strong technical skills in MS Excel and domain expertise in Customer Management and Complaint Management within the Life Sciences sector. The position offers a hybrid work model with rotational shifts, providing a perfect blend of flexibility and professional growth.
🔥 Learn Full Stack Web Development for Just ₹99! 🔥
Unlock your potential with this comprehensive course that covers everything from basic to advanced levels.
What You’ll Get:
Unlock your potential with this comprehensive course that covers everything from basic to advanced levels.
What You’ll Get:
✅ 300+ video lessons and 30+ hours of content
✅ Step-by-step guide with 100+ project source codes
✅ Best-rated courses for mastering web development
✅ Bonus: Free Java notes, DSA eBook, Python projects, and much more!
✅ Perfect for beginners and advanced learners.
✅Access on mobile and PC.
✅Lifetime access included!
✅Grab this opportunity and start your web development journey today!
Key Responsibilities
As a Trainee – Junior Data Analyst at Cognizant, you will:
- Manage and process customer data efficiently using MS Excel to ensure accuracy and completeness.
- Handle customer complaints and inquiries with professionalism and empathy, ensuring timely resolution.
- Collaborate with cross-functional teams to improve customer management processes and enhance service delivery.
- Monitor and analyze customer feedback to identify trends and areas for improvement.
- Maintain detailed records of customer interactions and transactions, ensuring data integrity.
- Provide regular reports and updates on customer service metrics to management.
- Assist in the development and implementation of customer service policies and procedures.
- Support the training and development of new team members in customer management and complaint handling.
- Utilize domain knowledge in Life Sciences to address specific customer needs and concerns.
- Ensure compliance with industry regulations and company policies in all customer interactions.
- Participate in continuous improvement initiatives to enhance customer satisfaction and operational efficiency.
- Communicate effectively with customers and internal stakeholders to resolve issues and provide solutions.
- Adapt to rotational shifts and a hybrid work model to meet the needs of the business and customers.
Eligibility Criteria
To qualify for this role, candidates must meet the following criteria:
- Educational Qualification: Bachelor’s degree in a relevant field (e.g., Life Sciences, Business Administration, or Data Analytics).
- Experience: 0 to 3 years of experience in customer management or data analysis.
- Technical Skills: Strong proficiency in MS Excel, including data analysis and reporting.
- Domain Expertise: Knowledge of Customer Management and Complaint Management within the Life Sciences sector.
- Soft Skills: Excellent communication, interpersonal, and problem-solving skills.
- Certifications: Certification in MS Excel or Customer Service Management is preferred.
- Work Model: Ability to adapt to a hybrid work model and rotational shifts.
Why Join Cognizant?
At Cognizant, you’ll be part of a high-caliber team that values collaboration, innovation, and inclusion. Here’s why you should consider joining us:
- Global Community: Be part of a company with over 300,000 associates worldwide.
- Career Growth: Enjoy opportunities for professional development and career advancement.
- Inclusive Workplace: Work in an environment that champions diversity, equity, and inclusion.
- Innovation-Driven Culture: Contribute to cutting-edge projects that transform businesses and industries.
- Work-Life Balance: Benefit from a hybrid work model and flexible schedules.
- Competitive Perks: Receive a competitive salary and additional benefits.
How to Apply
Ready to take the next step in your career? Follow these steps to apply:
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
Pro Tip: Before submitting your application, double-check all the information you’ve provided to ensure accuracy.
APPLY NOW : CLICK HERE
Apply Today
Don’t miss this opportunity to join Cognizant as a Trainee – Junior Data Analyst. Apply now to be part of a company that values innovation, diversity, and growth. For more job updates, subscribe to our blog and stay informed about the latest openings.
Yes
Data Analyst
Data analyst
Good company