Cognizant Recruitment Hiring Freshers for Technical Associate

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Cognizant - Technical Associate

Cognizant Recruitment Hiring Freshers for Technical Associate

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Cognizant Recruitment Hiring Any Graduates Freshers for Technical Associate. Cognizant is conducting an off campus recruitment drive. Below are the Cognizant Job description, Eligibility, and details.

Company Name: Cognizant

Job Role: Technical Associate

Location: Pune

Experience: Freshers

Education: Any Graduate

Batch: Not Mentioned

Last Date: ASAP

Cognizant Recruitment Hiring Graduates

Job Description

  • Respond to Security and Patch Management incidents logged in the incident management system to ensure resolution within SLA.
  • Provide help and support to team members while ensuring customer satisfaction through proactive updates, frequent communication, and escalation when necessary.
  • Proactively maintain and enhance knowledge, skills, and experience through client interaction, industry resources, and formalized training.
  • Perform scheduled patching and application deployment tasks (daily, weekly, and monthly).
  • Assist team members, service teams, and customers as needed.
  • Escalate service issues to the Head of Service Delivery/Technical Lead and problem issues to Problem and Incident Management teams.
  • Act as a role model by demonstrating technical competence, teamwork, and facilitation of learning.

Eligibility

  • Technical Expertise: Proficiency in SCCM (System Center Configuration Manager) administration, patch management, and application deployment.
  • Work Experience: Prior experience in IT service delivery and SCCM operations is preferred.
  • Problem-Solving Skills: Ability to monitor, diagnose, and resolve technical incidents while meeting SLA requirements.
  • Documentation: Strong skills in creating and maintaining detailed documentation for implemented solutions.
  • Communication Skills: Excellent verbal and written communication to keep customers and stakeholders informed proactively.
  • Team Collaboration: Ability to work effectively with team members, service teams, and customers, providing support and sharing knowledge.
  • Continuous Learning: Commitment to growing technical skills and staying updated on industry trends and practices.

Also Apply

1. Tell me about yourself.
Daily, I am a graduate with a great level of understanding of the delivery services of Information Technology and a passion to improve more in the technical support fields. My strong areas are installing, updating, and managing SCCM and the capability to analyze challenges and troubleshoot the problem.

2. What enthuses you about Cognizant?
Cognizant is a liberal IT service company that is committed to learning, proficiency, and teaming. The prospect of being able to make such contributions in an environment of innovation and cooperation is encouraging.

3. What are your strengths?
I come with good technical skills in handling SCCM environments, good interpersonal communication skills, and the ability to be very initiative to find solutions for clients.

4. What are your weaknesses?
Lately, I have been getting too caught up in the finer aspects of work, but I am working toward the best approach that combines attention to detail and real-life solutions to make it easy to manage the work.

5. Explain a technical issue that was ever encountered.
Before working on an infrastructure, I once had a patching issue that affected multiple systems. I managed to diagnose the problem by examining the SCCM logs. I deployed specific measures to stabilize the particular system and provided proper documentation of the material to help those coming next.

6. What should you know about SCCM and patch management?
SCCM is a powerful solution for managing configurations, applications, and applying patches in large IT environments. This makes certain that systems are as secure and up to date as possible when it is time to put on patches.

7. What steps do you take to promote communication within the team and to the clients?
There is communication to the stakeholders and concerning the problems and issues arising, constant updates, and quick action as a way of managing their expectations.

8. What do you do during your assignments when you have a limited amount of time?
I develop a chronological list of activities, time share by earmarking time for important tasks to complete a project on time while achieving the set goals.

9. Why should we hire you?
This course has many practical technical skills that I have learned. My dedication and commitment to providing quality work make me a worthy candidate for this job.

10. Can you ask something for us?
What technical personal development offers does Cognizant have for technical associates, and how would I work effectively to support the team?

More Details Apply Now

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